Creative managed to anger its customers more than plenty by telling driver modder daniel_k to stop distributing and modifying Creative's drivers. Something he was doing to unlock purposely locked features and fix (obvious) bugs. The word "stealing" was used by Creative and it took an awful long while before Creative responded to the criticism, but then it backed down a bit and said it was willing work with third-party developers. Wired got an e-mail from Daniel himself, where he says that, in retrospect, asking for donations was wrong. He was simply caught up in the moment.
The whole ordeal could have been handled so much smoother by Creative. Perhaps it should have just sent him a discrete e-mail instead.
The e-mail can be found over at Wired, where he quite specifically lists what he's done, what he found in the drivers and where he crossed the line.
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